Vixichain Privacy Policy

1. General

1.1. This is the privacy policy (“Policy”) of the website: http://vixichain.org/ (“Website”) operated by Vixichain, brand name, owned by Vixi Markets LTD, a company incorporated in the BVI with company number 2108103 (“Company”, “We”, “Us”, “Our”, “Vixichain”), concerning the use of Vixichain’s services (the “Service”), including the Vixichain website as well as any other media form, media channel, or mobile website related, linked, or otherwise connected thereto (collectively, the “Site”).

1.2. The Company is committed to protect your privacy and your personally identifiable information and general non-personal activity log information (“Information”).  We comply with the Data Protection laws of BVI and, to the extent applicable, the data protection laws of other jurisdictions.

1.3. We have created this Policy to let you know what information We (or others on Our behalf) collect from you when you use the Website and the services contained within (“Services”), how this information is collected and how it is used.

1.4. This Policy is part of and should be read in conjunction with Our Terms of Use http://vixichain.org/terms-of-use/ . When you access or use Our Website and/or Services, you agree that We (or others on Our behalf) may collect, use and disclose the Information in accordance with the terms of this Policy.

Capitalised terms not specifically defined herein shall have the meaning ascribed to them under the Term of Use.

2. Collection of Information

2.1. We (or others on Our behalf) collect the Information from you, including without limitation:

  1. Personal identifying Information such as:
  2. Your name;
  3. Nationality;
  4. Date of birth;
  5. Home or physical address;
  6. Email address;
  7. Phone number;
  8. Bank details and additional financial information.
  9. General and non-personal activity log Information unique to you which cannot be easily used to personally identify you. This Information includes, but is not limited to:
  10. Account activity (including but not limited to your transaction, balance, withdrawals and deposits), as well as any other information you provide Us as part of your use of the Website and/or Services;
  11. Source IP address;
  12. Time of access;
  13. Date of access;
  14. Web page(s) visited;
  15. Language used;
  16. Software crash reports and type of browser used;
  17. Device information about the computer or mobile device you use to access the Website and/or Services.

2.2. We do not collect any sensitive personal data (including details about your sexual orientation, political opinions, religious or philosophical beliefs or criminal convictions) without your explicit consent or unless necessary to comply with applicable regulation, judicial proceedings, a court order or legal process, or to protect and defend Our rights or your personal safety or unless already within the public domain.

2.3. You are responsible for ensuring the accuracy of your Information and all other information you submit to Us (or to others on Our behalf). Inaccurate information will affect Our ability to provide you with the Services.

2.4. In addition to providing the Information, if you choose to correspond further with Us through e-mail [email protected] or through the “Contact us” section of Our Website, we may retain, use and disclose the content of your messages together with your e-mail address and Our responses.

3. Data Storage

We may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the Website and to offer the Services.

4. Use of Our Website by a Minor

You must be at least 18 years old (or such other age of legal consent permissible by applicable law) (“Legal Age”) to access and/or use the Website and Services, and/or submit any personal information to Us. We do not knowingly collect Information from any person who is under the Legal Age. If it comes to Our attention that We have collected Information from any person under the Legal Age, We will attempt to delete this information as quickly as possible. If you believe that We might have any Information from any person under the Legal Age, please contact Us at [email protected].

5. Use of Information

5.1. We may use the Information and other information collected from or about you for lawful purposes directly related to an activity of the Company, including but not limited to: (I) providing, maintaining, delivering or improving the Website and/or Services; (II) analysing and tracking data to determine the usefulness or popularity of certain content and to better understand the online activity of the Website users; (III) fulfilling Our legal or regulatory requirements; (IV) providing you with the information or products or services that you have requested; (V) responding to your inquiries or to other communication received from you; (VI) developing new products or services; (VII) sending and communicating with you about news, products, services, events and other information We think will be of interest to you; (VIII) monitoring and analysing trends, usage and activities in connection with the Website and Services; (IX) detecting, investigating and preventing fraudulent transactions or unauthorised or illegal activities; (X) protecting the rights and property of the Company and/or any third party; (XI) linking, connecting or combining information We collect from or about you with other information; (XII) carrying out any other purpose or reason for which the Information was collected.

5.2. GDPR Statement:

5.2.1. What Is GDPR?

Following large corporations selling off users’ personal data and treating it as a commodity, the EU put together a set of laws that prohibit them, and anyone else, from doing so. The General Data Protection Regulation was officially implemented in May 2018 and is a legal requirement for anyone offering digital services in the EU. The GDPR was created to enhance individuals’ privacy rights and put significantly enhanced obligations on companies that handle personal data. It is based off of seven principles as outlined below:

Right to Access. At any point, users can request how their data is being used as well as gain access to their personal data at no charge.

Right to Erasure. Should a company terminate their or a users’ services, the user may request that their data be deleted.

Right to Data Portability. Users have the right to switch providers, companies may not conduct a “vendor lock-in” and withhold your personal data.

Right to Be Informed. Companies may not collect users’ data without their permission, and must inform the individual on what they will be using it for.

Right to Restrict Processing. Users can request that their data is only recorded but not processed in any way (used).

Right to Object. Users can request for the immediate halt of the processing of their data for marketing purposes, and companies must comply.

Right to Be Notified. Companies need to notify users within 72 hours should there be a data breach that compromises a users’ personal data.

5.2.2. What Is Personal Data?

While the legislation is centred around protecting your personal data, we’re here to cover exactly what that means. In a nutshell, personal data refers to any information that can be used to identify you. This might include:

  1. Usernames
  2. Passwords
  3. Phone number
  4. Cookies
  5. Name
  6. Facial image
  7. ID number
  8. Residential address
  9. Postal address
  10. IP address
  11. Email address

5.2.3. How Vixichain Complies with GDPR

As we continuously strive to offer you the best service, including data protection, here is a list of activities that we have implemented.

  1. Thoroughly research the areas of our product and our business impacted by GDPR
  2. Appoint a Data Protection Officer
  3. Rewrite our Data Protection Agreement
  4. Develop a strategy and requirements for how to address the areas of our product impacted by GDPR
  5. Perform the necessary changes/improvements to our product based on the requirements:
  6. Suppression Controls
  7. User Lookup by Email
  8. Feedback Consent Controls
  9. Implement the required changes to our internal processes and procedures required to achieve and maintain compliance with GDPR
  10. Finalise and communicate our full compliance

Our flagship KYC solution also offers users peace of mind in terms of data storage. Not only does it safeguard your personal data through cutting edge technology and localised encryption and storage, it also minimises the need to enter your personal information on several different platforms. Rest assured that at no point do we store the information without your consent.

5.2.4. Your Data is Stored Securely with Vixichain

All the data gathered by Vixichain is encrypted and stored securely and anonymously. As part of our continuous drive to remain at the forefront of the crypto industry, we regularly evaluate the security measures that we have put in place. We also pride ourselves on staying on top of, and ensuring that we meet, the most recent Cyber security regulations, guaranteeing that users can rely on the highest Cyber security implementations.

6. Sharing of Information

6.1. We may disclose your Information to any third parties, provided that the Information is shared: (I) upon your consent or instruction; (II) to Our current or future parent companies, affiliates, subsidiaries and/or with other companies under common control or ownership with Us; (III) to third parties or service providers that perform work for Us; (IV) in the event that We sell, assign or transfer some or all of Our business or assets to a successor or acquirer, or if We are acquired by or merge with a third party, or if We file for bankruptcy or become insolvent, or any other situation where Information may be sold, assigned or transferred to a successor or acquirer; (V) in response to a request for information if We believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process; (VI) if We believe your actions are inconsistent with any of Our agreements and/or policies, or to protect the rights, property and safety of any third party; and (VII) to third parties where aggregate Information is disclosed which cannot be reasonably used to identify you.

6.2. We may disclose the Information if required to do so by law, or if We believe in good faith that such action is necessary to comply with applicable regulation, a current judicial proceeding, a court order or legal process, or to protect and defend Our rights or property, your personal safety or that of the public. We reserve the right to share the aforesaid Information with banks or financial institutions, if We determine in Our sole discretion that it is required in order to comply with applicable regulation or if We suspect you of committing any fraudulent activity (including of fraudulent payment), or any other prohibited transaction.

6.3. We may transfer the Information outside BVI or the jurisdiction which you are a resident of and store it in other jurisdictions and countries; the data protection and other laws of these jurisdictions or countries may not be as comprehensive as those in the jurisdiction which you are resident – in these instances We will take steps to ensure that an appropriate level of protection is given to your Information.  By using the Website and the Services, you agree to the transfer of the Information to a jurisdiction outside of BVI and/or the jurisdiction in which you are resident (as applicable).

6.4. We will retain the Information only for as long as necessary for the fulfilment of the purposes for which such Information is collected.

7. Social Sharing Features

The Website may offer social sharing features, links to social media and other integrated tools. Your use of such features enables the sharing of information with the social network operator, your contacts and/or the public, depending on the settings you use with the entity that provides the social sharing feature or social media. Please visit the privacy policies of the entities that provide these features to obtain more information about the purpose and scope of data collection and the processing of such data by such entities.

8. Choice / Opt-Out

8.1. By agreeing to this Policy, you hereby allow Us to provide you with communications from Us, as well as from third parties, either in connection with the Services or in connection with other products and services (including, but not limited to, commercial matters and offers). You hereby acknowledge and consent to the sending of such communications, and will not argue that such activity amounts to sending of unsolicited communications. You also hereby acknowledge that We are not responsible for any communication sent to you by third parties, their content and method of distribution.

8.2. You may opt-out from receiving communications from Us by clicking on the unsubscribe link available in Our emails sent to you.

9. Cookies

We (or others on our behalf) use various technologies to collect information when you interact with Our Website, including cookies and web beacons. For more information about cookies and how we collect and use them, please visit our Cookies Policy http://vixichain.org/cookies-policy/ .

10. Security

10.1. We have implemented suitable security policies, rules and technical measures to protect and safeguard the Information under Our control from unauthorised access, improper use or disclosure, unauthorised modification, or unlawful destruction. However, We are not able to guarantee that the safeguards implemented will protect against all security risks, that the Services will not be subject to malfunction, that there will not be any unlawful interception or unauthorised access to the Information, nor can We guarantee that your private communications in respect of the Services will remain private.

10.2. Vixichain will not be liable to any unauthorised disclosure of your information in the event that a data center is compromised by a third party such as a hacker and/or a data center is faced with a security breach.

10.3. All Our employees and data processors that have access to, and are associated with the processing of your Information, are obliged to respect the confidentiality of your information.

10.4. On the Website, when your Information is transferred, We use various means and methods to ensure that your Information is transferred securely over the internet.

11. Links to Other Websites

The Website may contain links to other websites. Other websites may also reference or link to Our Website. We are not responsible for the privacy practices or the content of such other websites, and any information collected by these third-party online websites is not governed by this Policy, and We assume no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions or omissions of such third parties.

12. Disclaimer

The Services operate “AS-IS” and “AS-AVAILABLE”, without liability of any kind. We cannot guarantee, nor do We represent that there will be error-free performance nor that complete and absolute security regarding the privacy of the Information will be provided, and We will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of the Information.

13. Jurisdictions

We make no representation that the Website and/or Services operates (or is legally permitted to operate) in all geographic areas or that the Website and/or Services offered are appropriate or available for use in other locations. Accessing the Website from territories where the Website and/or Services or any content or functionality of the Website and/or Services or portion thereof is illegal is expressly prohibited. If you choose to access the Website and/or to use Our Services, you agree and acknowledge that you do so, on your own initiative and at your own risk and that you are solely responsible for compliance with all applicable laws.

14. Changes to the Policy

We may change this Policy in Our sole discretion at any time. Any revisions to this Policy will be posted as an updated version accessible via the Website home page. We recommend that you revisit this Policy regularly so as to be kept apprised of any such changes. Your continued use of the Website, Services or any other features, technologies or functionalities offered by Us constitutes your agreement to be bound by any such changes to this Policy. If you do not agree with this Policy do not use the Website and/or the Services.

15. Data Management Rights

15.1 You have certain rights under the Data protection Act (DPA) in relation to the Information we hold about you. In particular, you have a right to:

  1. ask if we process any personal data about you and/or request a copy of the Information we hold about you;
  2. ask that we update the Information we hold about you, or independently correct such Information that you think is incorrect or incomplete; and
  3. withdraw your consent to our processing of your Information (to the extent such processing is based on consent and consent is the only permissible basis for processing).

15.2 If you would like to request access to your account data or exercise your rights in regards to Information we hold, please contact Us at [email protected].

16. Miscellaneous

For any queries relating to this Policy and data protection please contact Us at [email protected] or via the communication details appearing in the “Contact Us” section on the Website.

Last updated: 03 October 2024