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FAQ’s

  • About
  • VIXC Token
  • Private Sale
  • Initial Coin Offering
  • VIXC Blockchain
  • VIXICHAIN Ecosystem
  • DApps on-chain
  • Risely
  • VIXI Exclusive Club
  • VIXI Web3 Wallet
  • Other Topics
  • What is Vixichain?

    Vixichain is an EU-based licensed blockchain technology company dedicated to developing innovative solutions to empower industries through blockchain. Our goal is to create a complete ecosystem under a new semi-transparent blockchain protocol, where users can decide which information to share publicly, while records are kept in the blockchain with smart machine learning (“AI”) capabilities to meet AML laws.

  • Who is behind Vixichain?

    Vixichain was founded by our CEO, Mr. Roy Mayer, who has over 15 years of experience in banking & financial solutions and 10 years in blockchain technologies and crypto projects. Vixichain is managed by experienced professionals with expertise in blockchain development, cybersecurity, finance, compliance, and business strategy.

  • What is the mission of Vixichain?

    Our mission is to revolutionize industries by leveraging blockchain technology. We aim to provide secure, transparent, and decentralized solutions that enhance efficiency and trust in various business processes while complying with international regulations and AML laws.

  • Where is Vixichain headquartered?

    Vixichain is headquartered in Vilnius, Lithuania, and has a global presence through three additional offices in Asia and Europe to cater to our community.

  • How can I stay updated on Vixichain's developments?

    Stay informed by regularly visiting our official website, subscribing to our newsletter, and following our social media channels. We provide updates, announcements, and important information through these channels.

  • How can I contact the Company for Support?

    You can reach us through our official social media channels, the Contact Us form on our website, or email us at [email protected].

  • Is the company licensed?

    Yes! Vixichain is a subsidiary of Vixi Group, our parent company, which holds licenses in banking, payment service provision, money services, crypto exchange, crypto custody, trading, and investment consultancy.

  • What is VIXC Token?

    Vixichain Token ("VIXC") is the native cryptocurrency of the Vixichain ecosystem. It's the gateway to all Vixichain products and services, serving various purposes within our blockchain, including facilitating transactions, accessing services, entering the rewards private club, and participating in our governance model.

  • How can I acquire VIXC Tokens?

    VIXC Tokens can be acquired through our presale and ICO events. Participants can contribute in specified cryptocurrencies (such as ETH or BTC) or fiat currencies (such as USD or EUR) to receive VIXC Tokens in return.

  • What utility does the VIXC Token provide?

    VIXC Tokens are useful within our ecosystem. They enable users to pay transaction fees ("Gas Fees"), access premium features, and participate in governance decisions. The token is designed to be a key component of our decentralized ecosystem.

  • Is there a limited supply of VIXC Tokens?

    Yes, the VIXC Token has a maximum supply of 100 billion, ensuring scarcity and potential value appreciation over time. Our whitepaper details factors such as token distribution, release schedules, and mechanisms for burning or minting tokens.

  • What is the Vixichain Presale?

    The VIXICHAIN Private Sale is an early funding round where participants can contribute cryptocurrency or fiat currencies to receive VIXC Tokens at a discounted rate before the official ICO.

  • How Many Tokens will be distributed in the Presale?

    According to our Tokenomics, the Presale capacity will be up to 3B VIXC tokens only, which is 3% of the Max Supply.

  • For how long will the Presale last?

    The Vixichain Presale will begin on February 1st 2024 and will continue until 2 weeks before the token listing.

  • How can I participate in the Presale?

    To participate in the Presale, visit our official website during the Presale period and enter the Presale Registration process. Details about contribution methods and discounts will be outlined on the Presale page.

  • Are there any benefits to participating in the Presale?

    Yes, many. Participants in the Presale will gain benefits such as: Discounted Price, Promotions during the presale, "built-in" Yield - the sooner you purchase, the higher yield you get, no vesting periods, no locked tokens, and many more. For more information, please visit the presale page on our website.

  • Which cryptocurrencies are accepted for participation?

    We are currently accepting BTC, ETH, USDT & USDC. For real-time information, please visit our presale page.

  • Which fiat currencies are accepted for participation?

    As a licensed exchange, we can receive fiat currencies to meet the demands of all users and shorten the process. The available currencies are USD, EUR, and GBP. For real-time information, please visit our presale page.

  • How will VIXC be released, and when?

    VIXC tokens will be released after completing the Initial Coin Offering ("ICO"), which is planned for Quarter 1, 2025. The purchased VIXC tokens can be withdrawn by clicking on the "Claim" button on the presale page and following the instructions.

  • What happens if the ICO doesn't take place? Will I lose my funds?

    Absolutely not. As a licensed entity, we're bounded by regulations and safety processes. In case the ICO doesn't take place, the participants will get a full refund on their investments, according to Presale terms. You can review our Presale terms on our website here.

  • What is Vixichain's ICO all about?

    Vixichain is conducting an Initial Coin Offering (ICO) to raise funds for the development and expansion of our blockchain-based project. The ICO provides supporters with an opportunity to become early stakeholders in our innovative blockchain ecosystem.

  • How does the Vixichain ICO process work?

    During the ICO, Vixichain will issue a specific amount of its native tokens and offer them for sale to the public. Participants can contribute by sending cryptocurrencies, such as Ethereum (ETH) or Bitcoin (BTC), to the designated wallet address during the ICO period. For tokenomics information, please refer to our Whitepaper here.

  • How can I participate in the ICO?

    The VIXC Token ICO is planned for Quarter 1, 2025. To participate in the ICO, visit our official website or Social Media Channels to get updates on which exchanges will participate in the ICO and when it will occur.

  • What happens if the ICO fundraising goal is not met?

    Our Terms, which can be found on our website, outline details about the specific terms and conditions regarding fund utilization and project development, including scenarios where the fundraising goal is not fully met.

  • Why is Vixichain using an ICO to raise funds?

    The ICO serves as a decentralized and community-driven fundraising method, allowing Vixichain to involve supporters in our project's growth. Contributors have the opportunity to support and benefit from the development of our blockchain technology.

  • What would be the ICO Price?

    The price can vary due to different reasons, such as market demand. The exact price will be announced near the ICO.

  • What cryptocurrencies are accepted during the Vixichain ICO?

    Vixichain typically accepts major cryptocurrencies, including Ethereum (ETH) and Bitcoin (BTC). Our ICO documentation will provide detailed information about accepted cryptocurrencies and contribution methods before VIXC is launched.

  • What is the duration of the Vixichain ICO?

    The ICO will have a specific start and end date. To participate in the token sale, participants must contribute within this timeframe.

  • Are there any restrictions on who can participate in the Vixichain ICO?

    Participation eligibility may vary based on regulatory requirements. Please review our terms and conditions to ensure compliance with any restrictions that may apply to certain jurisdictions or individuals.

  • How will the funds raised during the Vixichain ICO be utilized?

    Funds raised during the ICO will be allocated to developing our blockchain project, marketing efforts, legal compliance, and other operational expenses. Our whitepaper provides a detailed breakdown of fund utilization.

  • What benefits do Vixichain ICO participants receive?

    Participants typically receive a certain amount of our native tokens proportional to their contribution. These tokens may provide various benefits within our ecosystem, such as access to services, voting rights, or potential future value.

  • How can I store and manage the Vixichain tokens purchased during the ICO?

    After the ICO concludes, tokens will be distributed to the wallet address provided during the ICO registration process. You can manage and store your tokens in compatible cryptocurrency wallets that support our native tokens.

  • What security measures are in place during the Vixichain ICO?

    Vixichain implements robust security measures to protect participants' funds and personal information. These measures include secure smart contracts, encryption, and adherence to industry best practices.

  • How can I stay informed about Vixichain's ICO updates and announcements?

    Stay informed by regularly checking our official website, subscribing to our newsletter, and following our social media channels. We will provide updates, announcements, and important information through these channels.

  • Will Vixichain's tokens be listed on cryptocurrency exchanges after the ICO?

    Yes, our intention is to list our native tokens on major cryptocurrency exchanges. Details about exchange listings will be communicated to the community after the ICO concludes.

  • How can I contact customer support for Vixichain ICO-related inquiries?

    For ICO-related questions or support, don’t hesitate to get in touch with our dedicated customer support team using the contact information provided on our official website.

  • What is the VIXC Blockchain?

    The VIXC Blockchain is the underlying technology powering our ecosystem. It's a decentralized and secure ledger that records transactions and executes smart contracts, ensuring transparency and immutability.

  • What sets the VIXC Blockchain apart from others?

    The VIXC Blockchain is designed for high scalability, speed, and security. Our focus on innovation and user-friendly features distinguishes us in the blockchain space. VIXC Blockchain uses a unique semi-transparent mechanism controlled by the user, has a set of AML and KYT rules built in to secure our blockchain from frauds and phishing, and for the first time, validators of transactions inside the blockchain are financial institutions, connecting the real world to the Web3 era.

  • What programming languages does Vixichain use for its blockchain development?

    Vixichain employs a variety of programming languages, including but not limited to Solidity, Rust, and Go, depending on the specific requirements of different components within our blockchain ecosystem.

  • How is the Vixichain Blockchain governed?

    The Vixichain ecosystem operates under a decentralized governance model, allowing token holders to participate in decision-making processes. Important decisions like protocol upgrades are often subject to community voting.

  • Are there plans for Vixichain to explore interoperability with other blockchains?

    Yes, we are actively exploring interoperability solutions to enhance connectivity with other blockchain networks, such as CeFi and DeFi wallets, and to spread Vixichain Blockchain everywhere. Cross-chain compatibility is an important aspect of our long-term vision.

  • Can developers contribute to the open-source development of Vixichain?

    Yes, Vixichain values contributions from the developer community. We have plans to open-source certain components, and developers can actively contribute to our GitHub repositories.

  • Which token will be used to pay transaction fees?

    VIXC token, our native token, will be used for transaction fees and validator rewards.

  • Can developers create and deploy their smart contracts on the Vixichain blockchain?

    Yes, Vixichain supports the creation and deployment of smart contracts by developers. Our platform is designed to be developer-friendly, providing the necessary tools and resources for smart contract development under the VIXC10 layer.

  • What is an NFT?

    A Non-Fungible Token (NFT) is a unique digital asset that represents ownership or proof of authenticity of a specific item or piece of content, often using blockchain technology.

  • How are NFTs different from regular cryptocurrencies like Bitcoin or VIXC Token?

    NFTs are distinct from regular cryptocurrencies because each token is unique and indivisible, representing ownership of a specific digital asset, unlike fungible cryptocurrencies like Bitcoin, Eth, etc.

  • What can be represented as an NFT?

    With attached digital ownership certificates, NFTs can represent various digital or physical items, including digital art, music, videos, virtual real estate, in-game items, and even physical objects.

  • How does an NFT prove ownership of a digital asset?

    NFTs use blockchain technology, specifically smart contracts, to provide an immutable and transparent record of ownership. The blockchain verifies and ensures the authenticity of the digital asset.

  • What is Non-Fungible Stable Token ("NFTs")?

    Non-Fungible Stable Tokens (NFTs) are the new form of Stable tokens, pledged 1:1 to fiat currencies such as USD, EUR, GBP, etc. Each NFT is created through the unique Decentralized Non-Fungible Token Trust Protocol ("DNTP"), ensuring transparency of holdings against the NFT series circulating in the market and uniquely stamped by the system to a creator, which ensures all funds entered into the trust are fully legitimate and comply with AML laws.

  • What is a Decentralized Application (DApp)?

    A Decentralized Application, or DApp, is a type of software application that operates on a decentralized network, typically utilizing blockchain technology. Unlike traditional applications, DApps are not controlled by a single central authority.

  • How are DApps different from traditional applications?

    DApps differ from traditional applications in that they run on a decentralized network of computers (nodes) and often leverage blockchain technology. This decentralization eliminates the need for a central authority, enhances security, and promotes transparency.

  • Which DApps will be included in Vixichain Blockchain

    Our mission is to develop Financial DApps as a set of standards for the Fintech world. Our DApps library will include Centralized/Decentralized Exchanges, Core Banking Platforms, P2P & OTC platforms, Crypto-based e-commerce, Payment Service Providers, Card Issuers, Acquirers, and many more.and many more.

  • What will the fee be for using Vixichain DApps?

    Zero fees. Vixichain won't charge any setup or ongoing fees for using the DApps. For more information, you can check our Whitepaper.

  • Who can use the DApps?

    As our aim is to provide various financial technologies, only licensed financial entities will be able to use our financial DApps, for responsible use and to meet the regulatory framework.

  • How long will it take to connect to your DApps?

    Vixichain will have a set of APIs that will simplify life for developers. Our target is to offer instant integration, which will allow institutional clients to concentrate on their business model while Vixichain provides the technologies.

  • What is Risely?

    Risely is our licensed banking unit inside the group, providing all financial solutions in one place, one application. From day-to-day needs to cards, payment processing, crypto, savings, and more, Risely is the most advanced and complete banking solution available today.

  • When will it be available?

    The first release of Risely Applications for iOS and Android will be available in stores by the end of Quarter 2, 2024. To receive announcements, follow our social media channels and register for our newsletter.

  • Do you have license to operate?

    Yes, we do. We are licensed as an MSB (Money Service Business) in Canada.

  • Which services will you offer in Risely?

    Account opening in fiat and cryptocurrencies, money transfer services, loans, savings, debit card issuing, card payment processing for online merchants, swap, OTC, and many more. Risely will be the most advanced banking platform in the world.

  • How can I contact Risely?

    You can visit Risely website in: https//www.raisly.pro

  • What is Vixi Exclusive?

    Vixi Exclusive is a premium rewards club designed to provide our members with exclusive benefits, perks, and personalized experiences.

  • How do I become a member of Vixi Exclusive?

    Vixi Exclusive will be available on Risely (https://www.risely.pro). To become a VIP club member, you should register your account with Risely and hold a certain amount of VIXC tokens. You can visit our website for more information.

  • What benefits does Vixi Exclusive offer?

    Vixi Exclusive members enjoy a range of benefits, including exclusive discounts, early access to promotions, personalized offers, a Marketplace, Concierge services, and special access to events or products. Visit our website for more information.

  • Is there a membership fee for Vixi Exclusive?

    Currently, there's no membership fee to become a Vixi Exclusive Member. You can visit our website for more information.

  • Are there different membership tiers in Vixi Exclusive?

    Yes, Vixi Exclusive offers multiple membership tiers, each with its own set of benefits. Higher-tier members typically enjoy more exclusive perks and rewards. The tiers formula is based on the VIXC tokens a user holds. You can visit our website for more information.

  • How do I earn rewards in Vixi Exclusive?

    Members can earn rewards through various activities, including purchases, referrals, and engagement with Vixi Exclusive promotions. The more you engage, the more rewards you can unlock. Check our website for more information about specific reward opportunities and how to maximize your benefits.

  • Can I earn points or credits for my purchases?

    Yes, members often earn VIXC Tokens back through our cashback program. The amount of cashback may vary depending on your membership tier and the type of purchase. Please visit our website for more detailed information about the program and current cashback rates.

  • Do Vixi Exclusive members get access to exclusive events?

    Absolutely! As part of their membership benefits, members often receive invitations or early access to exclusive events, product launches, or special promotions.

  • How will I be notified about exclusive offers and events?

    Members receive notifications via email, app notifications, or through the Vixi Exclusive website. To ensure you don't miss out on any offers or events, please ensure your communication preferences are up-to-date in your account settings.

  • Who do I contact if I have issues with my Vixi Exclusive account or rewards?

    If you have any issues with your Vixi Exclusive account or rewards, please contact our dedicated customer support team. You can contact us through the “Contact Us” form on our website or visit the Risely website at risely.pro for additional support options.

  • What is a Cryptocurrency Wallet?

    A Cryptocurrency Wallet is a digital tool allowing users to store, manage, and transact with their cryptocurrencies securely. It stores the user's public and private keys, enabling access to their digital assets.

  • How does a Cryptocurrency Wallet work?

    A Cryptocurrency Wallet generates and stores cryptographic keys. The public key, known as the wallet address, is used to receive funds, while the private key, kept confidential, authorizes outgoing transactions.

  • Are there different types of Cryptocurrency Wallets?

    Yes, there are various types of Cryptocurrency Wallets, including Hardware wallets, Software wallets (desktop, mobile, and web-based), and Paper wallets. Each type has its unique features and security considerations.

  • How secure are Cryptocurrency Wallets?

    Cryptocurrency Wallets prioritize security, but their level of security depends on the type of wallet. Hardware wallets, for example, are considered highly secure as they store private keys offline, reducing the risk of online attacks.

  • What is a private key, and why is it important?

    A private key is a cryptographic key known only to the wallet owner. It is crucial for authorizing transactions and accessing funds. Protecting the private key is paramount to maintaining the security of the wallet.

  • How do I set up a Cryptocurrency Wallet?

    Setting up a Cryptocurrency Wallet involves Choosing a wallet type, creating an account, securing the private key, and following the specific instructions provided by the wallet provider for a secure setup.

  • Can I have multiple wallets for different cryptocurrencies?

    Yes, many wallets support multiple cryptocurrencies. You can have different wallets for various digital assets or use a multi-currency wallet that accommodates a variety of cryptocurrencies.

  • How do I send or receive cryptocurrency using my wallet?

    To send cryptocurrency, Enter the recipient’s wallet address, specify the amount, and authorize the transaction using your private key. To receive cryptocurrency, share your wallet address with the sender.

  • Are there fees associated with cryptocurrency transactions?

    Yes, cryptocurrency transactions often incur fees. The fees vary depending on factors like network congestion, transaction speed, and the wallet or exchange used. Check your wallet provider's fee structure for details.

  • Which services will the Vixichain wallet offer?

    Vixichain Wallet will offer the option to store, send, receive, and swap hundreds of crypto assets, including security, utility, and Non-fungible tokens. In addition, Vixichain wallets will include the option to pay and get paid through VIXC10 protocol in VIXC token or NFT Stable, or to sell/buy NFTs through the marketplace.

  • What is unique about the Vixichain Wallet?

    Vixichain Wallet is the primary wallet for Vixichain Blockchain. Therefore, it allows users to pay through the VIXC10 Protocol.

  • What happens if I lose access to my Cryptocurrency Wallet?

    Losing access to your wallet can result in the loss of funds. It's crucial to follow the backup procedures provided by your wallet, such as keeping a secure backup of your recovery phrase or private key. Without these backups, you may permanently lose access to your funds.

  • Can I recover my wallet if I forget my password?

    Password recovery processes vary between wallets. Some wallets offer recovery phrases or alternative authentication methods. Ensure you understand and follow the wallet provider's password recovery instructions. It's important to note that if you lose both your password and recovery phrase, you may not be able to recover your wallet.

  • Is Vixichain open to forming partnerships?

    Yes, we actively seek collaborations with businesses, projects, and organizations that align with our mission. If you are interested in exploring a partnership with Vixichain, please reach out to our Business Development team through the Contact Us form.

  • Is Vixichain compliant with regulatory standards?

    Yes, compliance with regulatory standards is a top priority for Vixichain. As a licensed entity, we work closely with legal experts to ensure that our operations align with applicable regulations in our jurisdictions.

  • How can the Vixichain community contribute to the project's development?

    We value community contributions and welcome feedback, suggestions, and active participation. Join our community forums, engage with us on social media, and participate in discussions to contribute to Vixichain’s growth.

  • Are there rewards for community members who contribute significantly?

    Yes, we have introduced community reward programs to recognize and appreciate significant contributions. You can review the rewards in our Whitepaper. In addition, keep an eye out for details on potential reward initiatives in our announcements.

  • How is Vixichain planning to raise awareness about its project?

    Vixichain employs a multifaceted marketing strategy that includes social media campaigns, partnerships, participation in industry events, and educational initiatives. We aim to foster awareness about blockchain technology and our project.

  • Are there plans for community events or meetups organized by Vixichain?

    Yes, Vixichain actively organizes and participates in community events, both online and offline. Members of the Vixi Exclusive club receive personalized offers and many benefits. To register, press here.

  • Is there a Vixichain community forum or platform for discussions?

    Yes, we have an official community forum where users can engage in discussions, share ideas, and connect with other members of the Vixichain community. Visit our website for links to our community forums.

  • Are there any geographic restrictions for participating in Vixichain's token sale events?

    Geographic restrictions may apply based on regulatory requirements. It's important to review our terms and conditions to ensure compliance with any restrictions that may apply to participants from specific jurisdictions.

  • Where can I find information about Vixichain's roadmap and future developments?

    Our roadmap outlines key milestones and development phases for Vixichain. Visit our website to access the roadmap and stay informed about upcoming features, partnerships, and ecosystem expansions.